Manual + Interface requiring internet

[RK9837]

Hi there,

When trying to access the manual through the latest version of the software, on Safari at least, it is not possible to click Daslight 4 without going into the page source to find the link (see attached file). If you resize the window, you can just about hit the button

Also, can you confirm that now the official release of the software is out that it is no longer required to be connected to the internet every 4 days in order to use a DVC Fun/Gold interface?

Kind Regards,
Ryan

[TomHat]

Hey Ryan,

can you confirm that now the official release of the software is out that it is no longer required to be connected to the internet every 4 days in order to use a DVC Fun/Gold interface?

You shouldn't have to connect to internet to use any of your Daslight 4 devices. The exception being DVC Fun that requires one connection every 20-30 days to keep working fully.

When trying to access the manual [...], on Safari at least, it is not possible to click Daslight 4

Thank you for reporting this bug ; it'll be taken care of right away !

Regards,

[RK9837]

Thanks. Why does the DVC Fun need to be connected to the internet, especially as I have unlimited time licenses? What are the limitations applied if it isn't?

Ryan

[TomHat]

Hey Ryan,

We force the connection for various reasons, which include a check for expiring licenses. The worst that could happen is that your device stops sending DMX if you haven't connected it to internet in too long. You'll just need to connect it (to internet) once again to restore the DMX output.

Hope this helps.

Regards,