3D viewer crashes when loading a lot of fixtures in

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djcode
Posts: 30
Joined: Fri Feb 19, 2016 11:36 pm

3D viewer crashes when loading a lot of fixtures in

Post by djcode »

Hello everyone,
I am having a major issue where the 3D viewer crashes when loading it up after loading up my show file. This happens on all my machines I own. The total lighting setup contains around 40 fixtures in 1U. This happens both on the Official release and the current beta. I'll attach the show file here so it can be looked at to see if it may be corrupted or something else. Thanks!

-DJ Code

ANE Programming.zip
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Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
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Re: 3D viewer crashes when loading a lot of fixtures in

Post by Benno »

Hi DJ Code, apologies you're having problems with the 3D Viewer. Can I check are you using Mac or PC?

The developers are working on the 3D viewer and we hope to have an improved version this year.
Benno
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Product Support
djcode
Posts: 30
Joined: Fri Feb 19, 2016 11:36 pm

Re: 3D viewer crashes when loading a lot of fixtures in

Post by djcode »

I am on PC, this problem has occurred across all the PCs I have when checking to see if it was that my Intel HD 4600 graphics on my laptop were underpowered for it, which wasn't the case since the viewer failed even with my desktop and a GTX 780
Thanks!

-DJ Code
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