DasLight REMOTE Only showing old Touch pages
DasLight REMOTE Only showing old Touch pages
When i update my touch pages with new stuff Daslight Remote seems to not update it. Even with a full program shutdown and restart the pages do not change and still load up old pages, like its cached somewhere and doesn't recognize when anything new is updated. What am i missing here?
Re: DasLight REMOTE Only showing old Touch pages
Hello,
Thanks for the report! This is very strange. The Daslight Remote app does no caching of any sort that would cause this type of behaviour to occur, so there is likely something else going on here.
Could you please confirm some more information for us:
- What version of Daslight 5 are you running?
- What version of Daslight Remote are you using?
- What computer OS are you running?
- What device and OS version is running on your tablet/mobile device?
- When in this state, are you able to control the software through the Remote app, or does it not function at all?
- Are you running a VPN on either your mobile device or computer?
- Do you have any other instances of Daslight 5 open on the same computer?
- Can you please send over a video demonstrating the behaviour?
Kind regards,
Will
Thanks for the report! This is very strange. The Daslight Remote app does no caching of any sort that would cause this type of behaviour to occur, so there is likely something else going on here.
Could you please confirm some more information for us:
- What version of Daslight 5 are you running?
- What version of Daslight Remote are you using?
- What computer OS are you running?
- What device and OS version is running on your tablet/mobile device?
- When in this state, are you able to control the software through the Remote app, or does it not function at all?
- Are you running a VPN on either your mobile device or computer?
- Do you have any other instances of Daslight 5 open on the same computer?
- Can you please send over a video demonstrating the behaviour?
Kind regards,
Will