I can not install DASLIGHT 5 - Installation crashes everytime

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sebasmau
Posts: 1
Joined: Fri Dec 27, 2024 11:25 pm
Operating System: Windows

I can not install DASLIGHT 5 - Installation crashes everytime

Post by sebasmau »

I'm trying for a couple of days ! Every time i try to install the software the intallation process is aborted by a problem :
Error during installation daslight5.win. Unexpected error cmd/C mkdir //ad02/user$/SMaurer/Users/smaurer/daslight 5/Preset.
It's really boring. Thank you for supprt !
willm
Posts: 651
Joined: Wed Jun 08, 2022 3:19 pm

Re: I can not install DASLIGHT 5 - Installation crashes everytime

Post by willm »

Hello,

Thanks for raising this thread! Would you please be able to confirm the following information:

- What version of Windows are you using?
- What filepath are you installing Daslight 5 to?
- Do you have any antivirus software running that might be blocking the installation? You could either check the permissions for this, or disable the software temporarily during install.
- Can you please send an image of the exact error message shown?

Kind regards,
Will
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