Crash on opening D5 on Macbook Air Big Sur

[rsnb100]

Hi,

I'm unable to open a newly installed copy of Daslight 5.0.4.2 on a Macbook Air with Big Sur 11.7.10

The error from the crash log follows:

Process: Daslight 5 [1787]
Path: /Applications/Daslight 5/*/Daslight 5.app/Contents/MacOS/Daslight 5
Identifier: com.yourcompany.Daslight5
Version: 24.0502.143.64
f91213e56327a3ead6bf3b1c040a58a1e94f6989
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Daslight 5 [1787]
User ID: 501

Date/Time: 2024-07-17 02:39:51.830 -0700
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: F75789CB-2032-FD3A-699E-15460C32AA01

Sleep/Wake UUID: 7EF9DD6A-1876-4E0E-A507-13EBA42F1D05

Time Awake Since Boot: 1500 seconds
Time Since Wake: 770 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x4] Symbol missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Symbol not found: __ZNSt3__113basic_filebufIcNS_11char_traitsIcEEE4openEPKcj
Referenced from: /Applications/Daslight 5/*/Daslight 5.app/Contents/MacOS/../Frameworks/libvmaf.3.dylib (which was built for Mac OS X 13.0)
Expected in: /usr/lib/libc++.1.dylib

Model: MacBookAir7,2, BootROM 481.0.0.0.0, 2 processors, Dual-Core Intel Core i7, 2.2 GHz, 8 GB, SMC 2.27f2
Graphics: kHW_IntelHDGraphics6000Item, Intel HD Graphics 6000, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5444
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5444
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1680.11)
Bluetooth: Version 8.0.5d7, 3 services, 25 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: USB 3.0 Bus
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 27.2

[willm]

Hello,

Thanks for the report! We are aware of some compatibility issues currently with the Big Sur operating system version and are looking into a fix for this now. In the meantime, I will provide you with a link to the previous version of Daslight 5 which should hopefully work well with your MacOS version:

https://eu-software.n-g.co/Version/Dasl ... 593937.dmg

I apologise for any inconvenience caused!

Kind regards,
Will