dastlight 5 register

[irezaak]

I entered the activation code on the site and received a message that your device has been activated, but on the device itself, the sign of not being active is clear.
https://ibb.co/MG9T1Xb
Please update the firmware of your DMX interface ([%DEVICE%]) using our Hardware Manager tool (available here www.dmxsoft.com/#marketing) HOw TO FIX THIS ERROR?

[irezaak]

help meeeeeeee

[DJMan32]

I had this issue before, contact support, I'm pretty sure I had to use use a different browser and a different network. something I think it was a blocked port or something.