After installation: "Invalid Global.ini"

[Erwin]

Hi,

Installed Daslight 5 fresh after download with the default settings.
Except installation directory which I pointed toward the directory in which Windows normally installs stuff.

Program can't be started.. Icon did not become visible.
During installation some folders got an access denied. Installer does not adhere to Windows conventions for applications.
This results in weird problems. After uninstallation some maintenance tool is still there.. It does not properly uninstall.

During installation some memory errors. My system has 32GB of RAM , that's not enough to do a 7z archive extraction?


These errors occured:

[55165] Operation \"Extract\" with arguments \"installer://driver.win/1.0.0driver-windows.7z; C:\\Program Files (x86)\\Daslight/driver\" failed: Error while extracting archive \"installer://driver.win/1.0.0driver-windows.7z\": not enough memory
[55165] Created warning message box "installationErrorWithRetry": "Installer Error", "Error during installation process (driver.win):\nError while extracting archive \"installer://driver.win/1.0.0driver-windows.7z\": not enough memory"
[55165] backup driver.win operation: Execute
[55165] Operation \"Execute\" with arguments \"{0,1,2}; C:\\Program Files (x86)\\Daslight\\driver\\SiudiDriver.exe; \" failed: Cannot start: \"C:\\Program Files (x86)\\Daslight\\driver\\SiudiDriver.exe \": Process failed to start: No such file or directory
[55165] Created warning message box "installationErrorWithRetry": "Installer Error", "Error during installation process (driver.win):\nCannot start: \"C:\\Program Files (x86)\\Daslight\\driver\\SiudiDriver.exe \": Process failed to start: No such file or directory"
[55165] backup sslGeneric operation: Extract
[55166] - arguments: installer://sslGeneric/2.0sslGeneric.7z, C:\Program Files (x86)\Daslight/ScanLibrary
[55226] Operation \"Extract\" with arguments \"installer://sslGeneric/2.0sslGeneric.7z; C:\\Program Files (x86)\\Daslight/ScanLibrary\" failed: Error while extracting archive \"installer://sslGeneric/2.0sslGeneric.7z\": not enough memory
[55226] Created warning message box "installationErrorWithRetry": "Installer Error", "Error during installation process (sslGeneric):\nError while extracting archive \"installer://sslGeneric/2.0sslGeneric.7z\": not enough memory"
[55227] "Extract" as admin: true
[62111] Operation \"SimpleMoveFile\" with arguments \"C:\\Program Files (x86)\\Daslight\\Daslight 5\\Resources\\Daslight5.ico; C:\\Program Files (x86)\\Daslight\\Daslight 5\\oem.ico\" failed: Cannot move file \"C:\\Program Files (x86)\\Daslight\\Daslight 5\\Resources\\Daslight5.ico\" to \"C:\\Program Files (x86)\\Daslight\\Daslight 5\\oem.ico\": Toegang geweigerd.
[62111] Created warning message box "installationErrorWithRetry": "Installer Error", "Error during installation process (daslight5.win):\nCannot move file \"C:\\Program Files (x86)\\Daslight\\Daslight 5\\Resources\\Daslight5.ico\" to \"C:\\Program Files (x86)\\Daslight\\Daslight 5\\oem.ico\": Toegang geweigerd."
[62176] Warning: C:\Program Files (x86)\Daslight\Daslight 5\Resources\Daslight5.ico - Toegang geweigerd.
C:\Program Files (x86)\Daslight\Daslight 5\Resources\myDMX 5 pro.ico - Toegang geweigerd.
Toegang geweigerd.
[62176] Operation \"Execute\" with arguments \"cmd; /C; rmdir; /s; /q; C:\\Program Files (x86)\\Daslight\\Daslight 5\\Resources\" failed: Execution failed (Unexpected exit code: 5): \"cmd /C rmdir /s /q C:\\Program Files (x86)\\Daslight\\Daslight 5\\Resources\"
[62176] Created warning message box "installationErrorWithRetry": "Installer Error", "Error during installation process (daslight5.win):\nExecution failed (Unexpected exit code: 5): \"cmd /C rmdir /s /q C:\\Program Files (x86)\\Daslight\\Daslight 5\\Resources\"""
[62177] Warning: QFile::remove: Empty or null file name
[62178] Warning: QFSFileEngine::open: No file name specified
[62178] Done
[62179] perform daslight5.win operation: AppendFile
[62179] - arguments: C:\Program Files (x86)\Daslight\Daslight 5\_global.ini, [General]
OEM=DASLIGHT

[62179] Warning: QFile::remove: Empty or null file name
[62179] Warning: QFSFileEngine::open: No file name specified
[62180] Operation \"AppendFile\" with arguments \"C:\\Program Files (x86)\\Daslight\\Daslight 5\\_global.ini; [General]\r\nOEM=DASLIGHT\r\n\" failed: Cannot open file \"C:\\Program Files (x86)\\Daslight\\Daslight 5\\_global.ini\" for writing: Toegang geweigerd.
[62180] Created warning message box "installationErrorWithRetry": "Installer Error", "Error during installation process (daslight5.win):\nCannot open file \"C:\\Program Files (x86)\\Daslight\\Daslight 5\\_global.ini\" for writing: Toegang geweigerd."
Operation \"AppendFile\" with arguments \"C:\\Program Files (x86)\\Daslight\\EasyView2\\_global.ini; [General]\r\n\" failed: Cannot open file \"C:\\Program Files (x86)\\Daslight\\EasyView2\\_global.ini\" for writing: Toegang geweigerd.
[66236] Created warning message box "installationErrorWithRetry": "Installer Error", "Error during installation process (easyView2x64.win):\nCannot open file \"C:\\Program Files (x86)\\Daslight\\EasyView2\\_global.ini\" for writing: Toegang geweigerd."
[66387] Operation \"Extract\" with arguments \"installer://hardwareManagerx64.win/1.10.1.26126hardwareManager-windows.7z; C:\\Program Files (x86)\\Daslight/HardwareManager\" failed: Error while extracting archive \"installer://hardwareManagerx64.win/1.10.1.26126hardwareManager-windows.7z\": not enough memory
[66387] Created warning message box "installationErrorWithRetry": "Installer Error", "Error during installation process (hardwareManagerx64.win):\nError while extracting archive \"installer://hardwareManagerx64.win/1.10.1.26126hardwareManager-windows.7z\": not enough memory"

These where the errors.. I hope it helps you out.

[Erwin]

Hi,

Ok, second attempt still Daslight 5.
I pointed it the first time to the 32 bit environment (Program Files (x86)) .
This time the "Program Files" , now windows does allow the installation as it should.

Problems gone.. it works!

Next problem.. can't download profiles through the program from the cloud.
Fixture does not appear in menu after selecting to download it.. sigh...

[Erwin]

Hi,

Ok.. fixture only seem to download properly if you run admin mode.
The program appears to give a "download succesfull" message only if the download succeeds.
On download failure it simply closes the window and does not tell the user anything.
Let me guess.. someone thought it was a good idea to put user data into the Program Files directory?

Ok.. another step further..

[Raphael_Nicolaudie]

Hello Erwin,

Thank you for reporting this error.
This problem has been fixed. The forthcoming setup will properly install Daslight5 in C:\Program Files.
Yours sincerely