Hello,
This is a hardware-related issue. Please contact our support team here:
https://store.daslight.com/fr/support
You will get very quick reply.
Regards,
Search found 1375 matches
- Tue Oct 31, 2023 4:44 pm
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: DVC Gold Standalone ERR 181
- Replies: 6
- Views: 8571
- Tue Oct 31, 2023 4:42 pm
- Forum: DVC FUN
- Topic: Questions: practical and pricing
- Replies: 3
- Views: 19146
Re: Questions: practical and pricing
Hello, Sorry for the delay. Question 1: could I use a "virtual midi cable" and route that internal signal from my DAW to Daslight in order to trigger scenes? If not, would an external hardware sequencer be an option - i.e. trigger the hardware sequencer from my DAW which in turn will trigg...
- Thu Oct 26, 2023 1:02 pm
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: DVC Gold button lights on USB
- Replies: 1
- Views: 5545
Re: DVC Gold button lights on USB
Hello,
Sadly this isn't possible.
Regards,
Sadly this isn't possible.
Regards,
- Tue Oct 24, 2023 10:38 am
- Forum: Daslight 5
- Topic: SuperScene Problem Dimmer
- Replies: 2
- Views: 1946
Re: SuperScene Problem Dimmer
Hello,
Please send over your show file too. Sadly the video doesn't give us enough info to allow us to help you.
Regards,
Please send over your show file too. Sadly the video doesn't give us enough info to allow us to help you.
Regards,
- Mon Oct 16, 2023 8:09 am
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: DVC Gold Standalone ERR 181
- Replies: 6
- Views: 8571
Re: DVC Gold Standalone ERR 181
Hello,
Okay, thank you for this information. Can you please visit our website and download the latest Beta version of Daslight5 ? This issue should already be fixed in it.
Regards,
Okay, thank you for this information. Can you please visit our website and download the latest Beta version of Daslight5 ? This issue should already be fixed in it.
Regards,
- Fri Oct 13, 2023 1:24 pm
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: DVC Gold Standalone ERR 181
- Replies: 6
- Views: 8571
Re: DVC Gold Standalone ERR 181
Hello,
Which version of the software are you using ? Daslight 4 or 5 ?
I'm thinking you might have posted this topic in the wrong section.
We'll try to help you as soon as we have this information.
Regards,
Which version of the software are you using ? Daslight 4 or 5 ?
I'm thinking you might have posted this topic in the wrong section.
We'll try to help you as soon as we have this information.
Regards,
- Fri Oct 13, 2023 1:19 pm
- Forum: Daslight 4
- Topic: Making Daslight talk to other systems
- Replies: 1
- Views: 4658
Re: Making Daslight talk to other systems
Hello,
I'm afraid Daslight4 is only compatible with DMX and MIDI Input. You can also trigger scenes using keyboard shortcut.
Regards,
I'm afraid Daslight4 is only compatible with DMX and MIDI Input. You can also trigger scenes using keyboard shortcut.
Regards,
- Thu Sep 21, 2023 2:08 pm
- Forum: Daslight 4
- Topic: Eurolite 1750 Hybrid Derby Washlights do not react on Masterdimmer
- Replies: 4
- Views: 6513
Re: Eurolite 1750 Hybrid Derby Washlights do not react on Masterdimmer
Hello, I have just tested this fixture profile (mode 2) with Master dimmer in the latest Daslight4 and it seems to be working just fine. I tested : - Create a simple scene with full brightness for the washlights (RED GREEN BLUE UV = 255) - Started the scene in LIVE - Set the Master Dimmer value to 5...
- Mon Sep 18, 2023 8:57 am
- Forum: Daslight 4
- Topic: Eurolite 1750 Hybrid Derby Washlights do not react on Masterdimmer
- Replies: 4
- Views: 6513
Re: Eurolite 1750 Hybrid Derby Washlights do not react on Masterdimmer
Hello, Can you look into the channels settings of your fixtures and make sure the dimmer channel is marked as "dimmer" in the channels table ? You need to see a check mark on the "Dimmer" column for your Dimmer channel. Sometimes this setting isn't set properly on some fixture pr...
- Mon Sep 18, 2023 8:54 am
- Forum: Daslight 4
- Topic: How many interfaces
- Replies: 9
- Views: 17448
Re: How many interfaces
Hello,
I'm afraid this isn't possible. Your show is based on your patch, and the data is stored according to the DMX addresses of your fixtures.
If you import the patch from another show, it'll replace your current patch, no matter the universes used.
Regards,
I'm afraid this isn't possible. Your show is based on your patch, and the data is stored according to the DMX addresses of your fixtures.
If you import the patch from another show, it'll replace your current patch, no matter the universes used.
Regards,
- Thu Aug 17, 2023 3:36 pm
- Forum: Daslight 4
- Topic: Midi clock last software upgrade Oct 2022
- Replies: 3
- Views: 6212
Re: Midi clock last software upgrade Oct 2022
Hello,
I want to say that nothing changed in this area of the software in a while, but I'm not sure what version you had been using before updating.
Are you still experiencing this issue ?
Regards,
I want to say that nothing changed in this area of the software in a while, but I'm not sure what version you had been using before updating.
Are you still experiencing this issue ?
Regards,
- Thu Aug 17, 2023 3:35 pm
- Forum: Daslight 4
- Topic: Daslight 4 freezes on startup
- Replies: 4
- Views: 9150
Re: Daslight 4 freezes on startup
Hi Nicopoche,
My deepest appologies for the late response. This one seems to have slipped passed my radar.
Did you manage to fix your issue after all ?
Best regards,
My deepest appologies for the late response. This one seems to have slipped passed my radar.
Did you manage to fix your issue after all ?
Best regards,
- Wed Aug 16, 2023 8:15 am
- Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
- Topic: DVC3 GZM not detected in Daslight
- Replies: 3
- Views: 12137
Re: DVC3 GZM not detected in Daslight
Hello,
Please contact our hardware support team from this page :
https://store.daslight.com/en/support
best regards,
Please contact our hardware support team from this page :
https://store.daslight.com/en/support
best regards,
- Wed Aug 16, 2023 8:08 am
- Forum: Daslight 5
- Topic: Need help with Art-Net
- Replies: 3
- Views: 2159
Re: Need help with Art-Net
Hello,
This could still be linked to your device's licences. I've contacted you over email to try and sort this out for you.
Regards,
This could still be linked to your device's licences. I've contacted you over email to try and sort this out for you.
Regards,
- Tue Aug 08, 2023 3:22 pm
- Forum: Daslight 4
- Topic: Adding same fixture to preexisting FX scene
- Replies: 1
- Views: 4510
Re: Adding same fixture to preexisting FX scene
Hello,
Sadly it isn't possible to edit an effect after it's been generated. So if you want to add a fixture to your scene effect, you will need to either sett all values by hand or generate a new effect intead.
Regards,
Sadly it isn't possible to edit an effect after it's been generated. So if you want to add a fixture to your scene effect, you will need to either sett all values by hand or generate a new effect intead.
Regards,