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by TomHat
Fri Dec 03, 2021 7:52 am
Forum: Daslight 4
Topic: Showtec NET-2/3 Pocket not working
Replies: 6
Views: 95

Re: Showtec NET-2/3 Pocket not working

No. If all you want is ArtNet access, you can buy a SUHSI from the DMXSoft online store and get extra licences for ArtNet use.

Regards,
by TomHat
Thu Dec 02, 2021 7:50 am
Forum: Daslight 4
Topic: Showtec NET-2/3 Pocket not working
Replies: 6
Views: 95

Re: Showtec NET-2/3 Pocket not working

Hello,

The software might find it as an ArtNet device over the network, but you still need a Daslight device to enable DMX output.

Regards,
by TomHat
Thu Dec 02, 2021 7:41 am
Forum: Daslight 4
Topic: Showtec NET-2/3 Pocket not working
Replies: 6
Views: 95

Re: Showtec NET-2/3 Pocket not working

Hello,

Which Daslight DMX device are you using ?

Regards,
by TomHat
Thu Dec 02, 2021 7:40 am
Forum: Daslight 4
Topic: Midi Controller color palette
Replies: 1
Views: 48

Re: Midi Controller color palette

Hello,

Daslight4 has no way of knowing such information. For this, you need to refer to the console's user manual.

Regards,
by TomHat
Thu Dec 02, 2021 7:37 am
Forum: Daslight 4
Topic: Daslight4 crash when opening preferences and saving
Replies: 5
Views: 155

Re: Daslight4 crash when opening preferences and saving

Hello,

Sadly there is no web page gathering old links.

Regards,
by TomHat
Thu Dec 02, 2021 7:35 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: New DVC4 gold 2021. How to use Rj 45 port
Replies: 3
Views: 166

Re: New DVC4 gold 2021. How to use Rj 45 port

Hello,

Yes it should work.

Regards,
by TomHat
Mon Nov 29, 2021 4:08 pm
Forum: Daslight 4
Topic: reset password live
Replies: 1
Views: 41

Re: reset password live

Hello,

In your program files, in the Daslight4 folder, you fill find a file named "_global.ini".
In there you will see the lines :

[LivePreferences]
LOCKED=true
PWD= *****

You can reset it by writing LOCKED=false , and by erasing the password

Regards,
by TomHat
Mon Nov 29, 2021 4:05 pm
Forum: Daslight 4
Topic: PROBLEM SYMMETRICAL PAN/TILT WAVE
Replies: 4
Views: 118

Re: PROBLEM SYMMETRICAL PAN/TILT WAVE

How do you trigger them ?
Do you click on them one-by-one ? Do you use a scene that will "jump" to them ? Or maybe a common MIDI/DMX/Port trigger ?
Are the the exact same duration ?

Regards,
by TomHat
Mon Nov 29, 2021 4:02 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: New DVC4 gold 2021. How to use Rj 45 port
Replies: 3
Views: 166

Re: New DVC4 gold 2021. How to use Rj 45 port

Hello,

The new model of DVC Gold comes indeed with a RJ45 socket enabling a connection to the Daslight4 over a local network. This connection is meant to be done in a wired fashion. Sadly we cannot provide support if you chose to establish this connection using wireless accessories.

Regards,
by TomHat
Mon Nov 29, 2021 3:57 pm
Forum: Daslight 4
Topic: Absturz beim Laden eines Showfiles
Replies: 2
Views: 61

Re: Absturz beim Laden eines Showfiles

Hello,

This sounds like there might be an issue with your showfile. Could you please send me your showfile so I can have a look at it ?

Best regards,
by TomHat
Mon Nov 29, 2021 3:54 pm
Forum: Daslight 4
Topic: PROBLEM SYMMETRICAL PAN/TILT WAVE
Replies: 4
Views: 118

Re: PROBLEM SYMMETRICAL PAN/TILT WAVE

Hello,

If you're using the effect generator for it, have you tried to create 2 different scenes (one for each group) and play them at the same time ?

Regards,
by TomHat
Mon Nov 29, 2021 3:50 pm
Forum: Daslight 4
Topic: Daslight4 crash when opening preferences and saving
Replies: 5
Views: 155

Re: Daslight4 crash when opening preferences and saving

Hello, We are terribly sorry to read about this issue you've been experiencing using our Daslight4 software. This seems to be an issue created when the software reaches its limits in terms of amout of Data it can process. This means that your showfiles are so big the software can barely manage to op...
by TomHat
Mon Nov 29, 2021 8:49 am
Forum: Easy Remote
Topic: I have trouble with Daslight
Replies: 1
Views: 84

Re: I have trouble with Daslight

jorgereale wrote: However, I ran into a problem after updating.
Please help me to solve this problem.


Hey,

What problem ? Updating what ?

Regards,
by TomHat
Tue Nov 23, 2021 7:28 am
Forum: Easy Remote
Topic: Easy remote crashes on latest version of Daslight with new dvc gold interface
Replies: 1
Views: 108

Re: Easy remote crashes on latest version of Daslight with new dvc gold interface

Hello,

Sorry you're experiencing this issue. I'm relaying the information directly to the team in charge of supporting this app.
Thanks for your feedback.

Regards,
by TomHat
Tue Nov 09, 2021 4:05 pm
Forum: Daslight 4
Topic: BUG: Adjusting PATCH INVERT on Movers
Replies: 1
Views: 154

Re: BUG: Adjusting PATCH INVERT on Movers

Hello,

Thank you for your feedback.
I have added this in our list of bugs to fix for next versions.

Regards,

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