Bug: dl5 crashes when lid is closed
Bug: dl5 crashes when lid is closed
When working in Daslight5 and closing the lid of the MacBook (M1), leave it closed for a while and re-open it, daslight tells me it crashed.
-
- Posts: 61
- Joined: Tue Jun 21, 2022 7:51 am
- Operating System: Windows
Re: Bug: dl5 crashes when lid is closed
Hello,
Can you please send us the crash report?
To do so, click on the "Report..." button of the crash window, select all the text, copy it and paste it here.
Thank you
Raphael
Can you please send us the crash report?
To do so, click on the "Report..." button of the crash window, select all the text, copy it and paste it here.
Thank you
Raphael
Daslight Support
Re: Bug: dl5 crashes when lid is closed
it crashed again but all I can do is type in my email address, send the report and restart daslight.
I always chose "send report".
I always chose "send report".
-
- Posts: 61
- Joined: Tue Jun 21, 2022 7:51 am
- Operating System: Windows
Re: Bug: dl5 crashes when lid is closed
Ok.
You should able to find it (or them) by going to Applications/Utilities/Console
Then you click on Crash reports on the left side and it is going to list all the recent crashes.
Then using date and time info, select the one relative to this problem, right-click and select Display in Finder and send it to us.
Thank you
You should able to find it (or them) by going to Applications/Utilities/Console
Then you click on Crash reports on the left side and it is going to list all the recent crashes.
Then using date and time info, select the one relative to this problem, right-click and select Display in Finder and send it to us.
Thank you
Daslight Support
-
- Posts: 61
- Joined: Tue Jun 21, 2022 7:51 am
- Operating System: Windows
Re: Bug: dl5 crashes when lid is closed
Hello,
Where have you sent the log file ?
Thank you.
Raphael
Where have you sent the log file ?
Thank you.
Raphael
Daslight Support