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3d visualizer has stopped working

Posted: Thu Nov 24, 2011 8:30 am
by larryisme
using Daslight Virtual Controller with DVC2 Gold. Everytime i hit the
START 3D VISUALIZATION
button I get the window popup and it says

3d visualizer has stopped working


running on an HP with vista home premium. 3gb ram

IntelĀ® Graphics Media Accelerator Driver for Mobile Report
Report Date: 11/24/2011
Operating System: Vista Service Pack 2(6.0.6002)
DirectX* Version: 10.0
Physical Memory: 3002 MB
Minimum Graphics Memory: 64 MB
Maximum Graphics Memory: 1309 MB
Graphics Memory in Use: 70 MB
Processor: x86 Family 6 Model 23 Stepping 10
Processor Speed: 1995 MHz

Posted: Thu Nov 24, 2011 9:49 am
by simonB
First thing to try: download and install the latest Daslight version on the website

If you already have the latest version, try a reinstall

Posted: Thu Nov 24, 2011 6:04 pm
by larryisme
2nd computer with fresh install. don't think program likes Vista or Win 7. both not working.

on virtual controller II keep getting the windows pop up error still

3d visualizer has stopped working


On newest downloaded version absolutly nothing happens. Acts like the button doesn't do anything at all

Posted: Fri Nov 25, 2011 12:00 pm
by simonB
do you have an older version of the 3D visualiser you can try? I can't find any problem with this so we need to see which is the problem version. To know the build date of the visualiser, hold ctrl+alt and click close cross in the upper right