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DVC Gold Standalone ERR 181

Posted: Wed Oct 11, 2023 8:16 pm
by TreichelVT
Hallo,

i have a small installation project with just a few fixtures. In live-mode, everything works just fine. The fixture-groups are assigned to zones so they can be controlled independently in standalone-mode. As soon as export any bank/scene involving a certain fixture-type (the only type of MHs in the project), the interface shows ERR 181 and standalone-mode isn't working. As soon as i remove the scenes involving the certain fixture, everything is working just fine.

I hope you can help me. Regards.

Re: DVC Gold Standalone ERR 181

Posted: Fri Oct 13, 2023 1:24 pm
by TomHat
Hello,

Which version of the software are you using ? Daslight 4 or 5 ?
I'm thinking you might have posted this topic in the wrong section.

We'll try to help you as soon as we have this information.

Regards,

Re: DVC Gold Standalone ERR 181

Posted: Sun Oct 15, 2023 9:57 am
by TreichelVT
I'm using Daslight 5.
Btw. I've tried it with two different PCs and two different gold-interfaces. The problem occurs in all combinations.

Re: DVC Gold Standalone ERR 181

Posted: Mon Oct 16, 2023 8:09 am
by TomHat
Hello,

Okay, thank you for this information. Can you please visit our website and download the latest Beta version of Daslight5 ? This issue should already be fixed in it.

Regards,

Re: DVC Gold Standalone ERR 181

Posted: Thu Oct 26, 2023 8:11 pm
by TreichelVT
Hallo Tom,

thank you for your answer. I've downloaded the latest beta version 5.0.3b1, but the error still occurs. (ERR 181)

Re: DVC Gold Standalone ERR 181

Posted: Tue Oct 31, 2023 4:44 pm
by TomHat
Hello,

This is a hardware-related issue. Please contact our support team here:
https://store.daslight.com/fr/support

You will get very quick reply.

Regards,

Re: DVC Gold Standalone ERR 181

Posted: Tue Oct 31, 2023 7:34 pm
by TreichelVT
Hallo Tom,

thanks for your answer.
Als already written, I've tried two different interfaces. The error occurs with both, and only if I export any scene involving a certain fixturetype.