interfaces not seen on software

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spetz
Posts: 4
Joined: Fri Aug 26, 2022 7:45 am
Operating System: Windows

interfaces not seen on software

Post by spetz »

Why i'm not able to see any of my dD4 GZM boxes on dalight5? on hardware manager interfaces are seen normally. Only time when been able to use GZM on 5 was on first beta...
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spetz
Posts: 4
Joined: Fri Aug 26, 2022 7:45 am
Operating System: Windows

Re: interfaces not seen on software

Post by spetz »

i'm aware of device activation tab on preferences... problem is that interface is not listed on there even it can be seen on hardware manager. And this has been tested on 7 different computers.
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spetz
Posts: 4
Joined: Fri Aug 26, 2022 7:45 am
Operating System: Windows

Re: interfaces not seen on software

Post by spetz »

GZM gold and GZM should be needed without license? or is there something else what is not described on manuals and quick start?
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spetz
Posts: 4
Joined: Fri Aug 26, 2022 7:45 am
Operating System: Windows

Re: interfaces not seen on software

Post by spetz »

daslight gold and gzm are products (not new case version) what are not "compatible" on dmxsoft licensing system
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