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Doesn't run
Posted: Mon Nov 14, 2022 11:50 pm
by joebataz
I double click on the Daslight5 and nothing happens. I did a straightup install and nothing? Easy view works. Hardware Manager works. Do I need a Nicolaudie interface??? I have been using a DMXIS interface for 15+ years and am not in a position to buy something else. The software for the DMXIS had gone way down the tubes and I'm looking for something MUCH better.
Thanks,
Joe B
Re: Doesn't run
Posted: Wed Nov 16, 2022 10:41 am
by TomHat
Hello,
Thank you for your feedback. Sorry to read the software doesn't start on your computer. This could be comming from an incomatibility or a missing library in the app. I understand you have already decided to move back to the DMXIS app, but we would apreciate it if you agreed to let us look into this issue remotely on your computer.
Let us know what you decide. You can contact me directly via email at
[email protected] .
Regards,