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I have a problem using this light : ADJ Element HEXIP
Posted: Sat Jul 30, 2022 1:21 pm
by djblex
Hey, I don't know in which section I should post this. I have a problem using the light adj element hexip. I using Daslight 4. I bought the wifly EXR Battery to put in my sushi-ds and I hope that's would have been working, and not at all. I know that it's not working without that.
I have 4 of these lights and I have to take some others, I don't know why it is in dashlight and it doesn't work.
Can you please help me. Thank you so much.
Re: I have a problem using this light : ADJ Element HEXIP
Posted: Tue Aug 02, 2022 6:57 am
by TomHat
Hello,
Please contact the customer support via ticket here :
https://store.daslight.com/en/supportNormally we would treat the issue here on this forum, but this could have several different causes and it'll be easier for our technicians to treat it there.
Best regards,
Re: I have a problem using this light : ADJ Element HEXIP
Posted: Tue Aug 02, 2022 9:44 pm
by djblex
Ok. Thanks a lot. I will make it.
Best regards,
Re: I have a problem using this light : ADJ Element HEXIP
Posted: Wed Aug 03, 2022 9:20 pm
by djblex
Hi TomHat,
I was going to describe my problem where you have told me, but it ask me for the interface serial number and to describe aigain, I have written it but it told me that it was not good.
I don't know what to do.
Can you please help me again?
Best Regards,