Page 1 of 1

Problem with DVC1 Gold Interface Win10/7/XP

Posted: Tue Jul 05, 2022 8:20 pm
by sincrodigital
Hello, I have a DVC1 Gold and old interface, driver in Win10 32bit install well, Hardware tool of DVC2 detect the interface and I can make a firmware update, but when I open de DVC1 software ... "interface no detected", running as administrator same effect.

help! regards!

Re: Problem with DVC1 Gold Interface Win10/7/XP

Posted: Thu Jul 07, 2022 9:03 am
by TomHat
Hello,

Sadly our DVC1 solution isn't supported anymore. Still, please contact our customer via ticket here :

https://store.daslight.com/en/support

They might still be able to help.

Best regards,

Re: Problem with DVC1 Gold Interface Win10/7/XP

Posted: Tue Sep 13, 2022 4:44 am
by clarkleblanc
Is there any way to get in touch? I am in another country. And they don't support my language.
lolbeans

Re: Problem with DVC1 Gold Interface Win10/7/XP

Posted: Mon Oct 03, 2022 12:20 pm
by TomHat
All languages are accepted from this page. Our support team uses translators for situations like yours.

Regards,