Daslight Forum • ERROR XHL 15

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ERROR XHL 15

Posted: Mon Apr 04, 2022 11:10 am

by zindy1111

Hello, any problem with dvc4 gold... see attachment.

: ERROR.png (125.09 KiB) Viewed 12880 times

Re: ERROR XHL 15

Posted: Tue Apr 05, 2022 6:51 am

by TomHat

Hello,

Error 15 translates an issue in the USB transfer. Have you tried using a new USB cable ? And/or a new USB socket on your computer ?

Regards,

Re: ERROR XHL 15

Posted: Wed Apr 06, 2022 10:03 am

by zindy1111

Yes, still ERROR ... and in Daslight the picture below. CONNECTIVITY is disabled.

: ERROR 2.png (42.19 KiB) Viewed 12870 times

Re: ERROR XHL 15

Posted: Mon Apr 11, 2022 7:26 am

by TomHat

Please contact our support center via our ticket system here :
https://store.daslight.com/en/support

Regards,