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Anyone else having problems registering their dvc golds

Posted: Fri Dec 10, 2021 6:17 pm
by Kyrvis
I recently bought the new dvc gold interface and daslight won't recognise the device when I plug it in. My old dvc fun still works fine. I've reinstalled it multiple times and am still having the same issue. Am I the only one or are other people having this issue too?

Re: Anyone else having problems registering their dvc golds

Posted: Mon Dec 13, 2021 12:51 pm
by TomHat
Hello,

In order to get assistance on your device registration, you need to contact customer service via ticket from this page :
https://store.daslight.com/en/support

Regards,