DasLight4 Live Time License Suddenly only 128 channels

The new Daslight - for PC and Mac

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DJ-Malibu
Posts: 1
Joined: Thu Apr 30, 2020 5:36 pm
Operating System: Windows

DasLight4 Live Time License Suddenly only 128 channels

Postby DJ-Malibu » Thu Apr 30, 2020 5:45 pm

Hello.
I need help.
Two years ago i bought a DVC Fun with DasLight4.
One week later I also bought the live time full licence for DasLight4.
The live time full licence included 512 channels and infinite steps in scenes.
Today I installed an new PC with Windows 10 64Bit and the new version of DasLight4 (13. Jan 2020).
Suddenly I have only 128 Channels.
What happens to the rest. I use my DVC Fun on the new PC.
What happens to my full live time licence?

Please help me.
Thanks

TomHat
Posts: 889
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DasLight4 Live Time License Suddenly only 128 channels

Postby TomHat » Mon May 04, 2020 7:45 am

Hello,

The life time full licence includes unlimited amount of simultanious scenes, and of steps per scene. This has nothing to do with the amount of channels you can use. I suppose this was originally a bug in the software.

Regards,
TomHat
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Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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