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DVC 3 GZM not recognised in Daslight 3

Posted: Mon Apr 13, 2020 3:30 pm
by teunvz
Hi Guys,

I recentely bought a dvc 3 gzm interface.
I downloaded the newest daslight 4 software, but the software won't recognise the interface.
Interface software 1.24

I i check hardware manager I got this problem message:
Error code: XHL-NAP.

The usb-cable works.

Maybe anyone known this problem or known the solution.

Thanks in advance!

Re: DVC 3 GZM not recognised in Daslight 3

Posted: Thu Apr 16, 2020 8:16 am
by TomHat
Hello,

For this error, please contact our support center here:
https://store.daslight.com/en/support

Best regards,