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daslight 4 Jan 2020 XHL-NAP

Posted: Mon Jan 20, 2020 9:15 am
by Feuer
Hello I have a problem with my Daslight 4 GZM
is not recognized with the Jan 2020 software error XHL-NAP
Please help.

Re: daslight 4 Jan 2020 XHL-NAP

Posted: Mon Jan 20, 2020 10:47 am
by TomHat
Hello,

Please send us a message through our tickets system :
https://store.daslight.com/en/support

A technician will answer shortly.

Regards,

Re: daslight 4 Jan 2020 XHL-NAP

Posted: Mon Jan 20, 2020 11:09 am
by Feuer
Validate problem my serial number does not work

Re: daslight 4 Jan 2020 XHL-NAP

Posted: Mon Jan 20, 2020 2:01 pm
by TomHat
I'm not sure I understand your last message. Did you create a ticket ?

Re: daslight 4 Jan 2020 XHL-NAP

Posted: Mon Jan 20, 2020 2:37 pm
by Feuer
Sorry, but my english is not that good.
I tried to create a ticket, but somehow it doesn't work, I can't continue after entering my data on the page, cannot send the ticket.
My interface is a Daslight4 GZM Siudi 7B SN 128602

Re: daslight 4 Jan 2020 XHL-NAP

Posted: Tue Jan 21, 2020 8:57 am
by TomHat
Hello,

We'll continue this conversation over PM.

Regards,

Re: daslight 4 Jan 2020 XHL-NAP

Posted: Tue Feb 04, 2020 2:38 pm
by domepate
Hello my Daslight4 GZM Siudi 7B SN 129617 dont work with a new software 2020.

greetings

Re: daslight 4 Jan 2020 XHL-NAP

Posted: Wed Feb 05, 2020 7:41 am
by TomHat
Hello,

Please contact our support service via the "contact" form on our website.

Regards,