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Crash on moving fader while programing effect

Posted: Sun May 20, 2018 10:03 am
by cobalt2
Hi
even if its less often than it was in the beta, it still happens once in a while. Twice yesterday, always on the same type of action. While programing an effect, change tab window to "pannels" in order to set a default level for dimmer or shutter... The app desappears !

thanks

Re: Crash on moving fader while programing effect

Posted: Mon May 21, 2018 8:00 am
by PolDavril
Hi Cobalt2,

Same issue here, happening from time to time.
Already reported to the support.

Very problematic for a serious work, like programming a show along with a customer... And the app crashes...

Re: Crash on moving fader while programing effect

Posted: Mon May 21, 2018 11:14 am
by CharlyDL
Same problem here.
Short before the show I was correcting some positions of movingheads and ... crash !
Earlier I have tried to show this effect to a friend ... no crash ! (without the DMX interface)
My question:
Is there a difference having connected the DMX interface via USB or not ?
Could such a crash be the result of any problem between the dmx box and the pc ?
In my case the pc is not one of the fastest.

Re: Crash on moving fader while programing effect

Posted: Thu May 24, 2018 3:11 pm
by TomHat
Hey,

We have now released a new Beta version of Daslight4. Please download it and let us know if the problem is fixed for you.


CharlyDL wrote: Is there a difference having connected the DMX interface via USB or not ?

The interface should not have anything to do with the effect computing.

Regards,

Re: Crash on moving fader while programing effect

Posted: Sun May 27, 2018 3:18 am
by benvigil
TomHat wrote:Hey,
We have now released a new Beta version of Daslight4. Please download it and let us know if the problem is fixed for you.

Can the new BETA be installed and run side-by-side with the previous version for testing purposes?

Re: Crash on moving fader while programing effect

Posted: Sun May 27, 2018 8:08 am
by PolDavril
Hi benvigil,

Yes, on Windows, you may install as many versions as you want, using different install folders.
I don't know about Mac though, but I guess it's possible also.

Hope this helps.