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LED moving heads

Posted: Sun Feb 07, 2016 6:12 pm
by ggtch
Maybe I'm just new to this and do not understand, but I can not get any of my LED Zoom moving heads to turn on in the 3D visualizer.
I have no problems with the 7R beams or LED par cans.
Can someone shed some light? (bad pun)

Posted: Sun Feb 07, 2016 9:32 pm
by Jp
Hi
Seems like the problem comes from the ssl file, I'll check that tomorrow..

Thanks for the feedback :)

Posted: Sun Feb 07, 2016 10:25 pm
by ggtch
Do you have the model and make of my LED Zoom?
Also 3D visualizer does not work with Chauvet 4Bar Tri SSL either.

SmileStage LED Zoom

Posted: Mon Feb 08, 2016 8:17 am
by Jp
Can you tell me which Led Zoom SSL you are using to test ?

We currently don't have your exact fixture in our SSL database, but you can ask for it in our store:
http://store.daslight.com/en/ssl

I'll check the Chauvet Bar

Posted: Mon Feb 08, 2016 3:15 pm
by ggtch
I sent the settings in and you guys made the profile for ,e.

Smile Stage Light LED 19 Zoom

Posted: Mon Feb 08, 2016 4:32 pm
by Jp
That's weird, the people responsible for this don't have it either...
Can you send it to me by PM ? When did they made it ?

Posted: Sat Feb 13, 2016 7:11 pm
by ggtch
I have sent the files to Julian and Adam and they are looking over now.