DVC Gold Standalone ERR 181

512 In, 512 out or 2x512 out. Stand Alone memory (512 out)

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TreichelVT
Posts: 4
Joined: Wed Oct 11, 2023 7:59 pm
Operating System: Windows

DVC Gold Standalone ERR 181

Post by TreichelVT »

Hallo,

i have a small installation project with just a few fixtures. In live-mode, everything works just fine. The fixture-groups are assigned to zones so they can be controlled independently in standalone-mode. As soon as export any bank/scene involving a certain fixture-type (the only type of MHs in the project), the interface shows ERR 181 and standalone-mode isn't working. As soon as i remove the scenes involving the certain fixture, everything is working just fine.

I hope you can help me. Regards.
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC Gold Standalone ERR 181

Post by TomHat »

Hello,

Which version of the software are you using ? Daslight 4 or 5 ?
I'm thinking you might have posted this topic in the wrong section.

We'll try to help you as soon as we have this information.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
TreichelVT
Posts: 4
Joined: Wed Oct 11, 2023 7:59 pm
Operating System: Windows

Re: DVC Gold Standalone ERR 181

Post by TreichelVT »

I'm using Daslight 5.
Btw. I've tried it with two different PCs and two different gold-interfaces. The problem occurs in all combinations.
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC Gold Standalone ERR 181

Post by TomHat »

Hello,

Okay, thank you for this information. Can you please visit our website and download the latest Beta version of Daslight5 ? This issue should already be fixed in it.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
TreichelVT
Posts: 4
Joined: Wed Oct 11, 2023 7:59 pm
Operating System: Windows

Re: DVC Gold Standalone ERR 181

Post by TreichelVT »

Hallo Tom,

thank you for your answer. I've downloaded the latest beta version 5.0.3b1, but the error still occurs. (ERR 181)
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC Gold Standalone ERR 181

Post by TomHat »

Hello,

This is a hardware-related issue. Please contact our support team here:
https://store.daslight.com/fr/support

You will get very quick reply.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
TreichelVT
Posts: 4
Joined: Wed Oct 11, 2023 7:59 pm
Operating System: Windows

Re: DVC Gold Standalone ERR 181

Post by TreichelVT »

Hallo Tom,

thanks for your answer.
Als already written, I've tried two different interfaces. The error occurs with both, and only if I export any scene involving a certain fixturetype.
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