DVC2 cannot find interface

Previous Daslight version. Can manage up to 6 DMX universes depending on the hardware connected

Moderators: Ksel, P-Low, TomHat, simonB

djkrys
Posts: 1
Joined: Fri Mar 26, 2021 2:23 pm
Operating System: Windows

DVC2 cannot find interface

Postby djkrys » Fri Mar 26, 2021 2:28 pm

Ive been trying to get my Daslight STUDI-5C controller to work on an old 32bit Windows 7 machine but DVC2 will not recognise the controller.
I have installed the latest version of DVC2 from your website and tools.exe says
STUDI-5C Firmware:1.36 Serial Number:562176220 Product Code:141
However I only have 2 tabs, an "interface tab" & a "test" tab, there is no way to update the firmware but tools finds the interface and comunicates with it.
Why is DVC2 saying "interface not detected".

TomHat
Posts: 1040
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC2 cannot find interface

Postby TomHat » Mon Mar 29, 2021 8:49 am

Hello,

This sounds strange. Please open a ticket here :

https://store.daslight.com/en/support

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


Return to “Virtual Controller 2”

Who is online

Users browsing this forum: No registered users and 8 guests