EasyViewer2 Crash on File Open

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DrJeckyl14
Posts: 7
Joined: Tue Feb 15, 2022 9:43 am
Operating System: Mac OS X

EasyViewer2 Crash on File Open

Post by DrJeckyl14 »

Hello,

I re-installed DasLight4 on a new MacBook Pro (16 pouces, 2019) running MacOS Monterey 12.1 (21C52).
I saved my 3D view in an EV2 file (to keep lights positions and avoid loosing them when re-patching)
Each time I try to open the file (or any other .ev2 file) Easyviewer crashes.
(sample crash log attached)

To add to my problem, I have checked the "Automatically start the last saved project" option in EV2.
So whatever I do it crashes. I cannot even re-patch everything.

Please help !
Philippe
Attachments
EasyView2 Crash Log.png
EasyView2 Crash Log.png (84.23 KiB) Viewed 12261 times
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: EasyViewer2 Crash on File Open

Post by TomHat »

Hello,

Could you please send the whole text in a txt file ?

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
DrJeckyl14
Posts: 7
Joined: Tue Feb 15, 2022 9:43 am
Operating System: Mac OS X

Re: EasyViewer2 Crash on File Open

Post by DrJeckyl14 »

I'd love to and I have it ready, but the forum platform doesn't let me attach a simple txt file (nor .rtf, nor .doc).
Maybe there is a config option on my new Mac that hides extensions, but can't find it.
If you have another way for me to send it to you, I am your man....
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: EasyViewer2 Crash on File Open

Post by TomHat »

Hello,

You can zip the file and send the archive (.zip) file

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
DrJeckyl14
Posts: 7
Joined: Tue Feb 15, 2022 9:43 am
Operating System: Mac OS X

Re: EasyViewer2 Crash on File Open

Post by DrJeckyl14 »

Here it is.
Thanks for your reactivity.
Attachments
EasyView2 Crash Log.txt.zip
(8.72 KiB) Downloaded 452 times
DrJeckyl14
Posts: 7
Joined: Tue Feb 15, 2022 9:43 am
Operating System: Mac OS X

Re: EasyViewer2 Crash on File Open

Post by DrJeckyl14 »

Hello TomHat,

Is the crash log of any help ?
I understand this may take a while to investigate.
Just to know if there is something else I can do to help.

Philippe
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: EasyViewer2 Crash on File Open

Post by TomHat »

Hello,

The crash seems to be caused by a fixture profile which contains no beams. Are you usung a smoke machine, maybe ?
Of course the software shouldn't crash, and we're working on a patch for this right now.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
DrJeckyl14
Posts: 7
Joined: Tue Feb 15, 2022 9:43 am
Operating System: Mac OS X

Re: EasyViewer2 Crash on File Open

Post by DrJeckyl14 »

Hello,

Sorry for the delay : I was away for the week-end.
Yes indeed I am using a fog machine which is the BoomToneDJ Fog Spray 1000.
But I am suprised the fixture has no beam in DL4, as in real life it has an integrated led Par.

Philippe
DrJeckyl14
Posts: 7
Joined: Tue Feb 15, 2022 9:43 am
Operating System: Mac OS X

Re: EasyViewer2 Crash on File Open

Post by DrJeckyl14 »

And unfortunately I cannot test a setup without it, because I have checked the "Automatically start the last saved project" option in EV2, which makes it crash as soon as it starts.
DrJeckyl14
Posts: 7
Joined: Tue Feb 15, 2022 9:43 am
Operating System: Mac OS X

Re: EasyViewer2 Crash on File Open

Post by DrJeckyl14 »

Sorry for these multiple messages... Just to let you know :

I uninstalled and re-installed Daslight to get rid of the "Automatically start the last saved project" setting in EV2.
I was able to save a simple EV2 file with only 2 Contest irLed-18x3, and re-open it.
And indeed when I had the BoomToneDJ Fog Spray 1000 and save, then re-opening the file makes EV2 crash.

At least now I can progress on the rest, and wait for your patch to add the fog spray.
Please let me know when the fix is ready.
Philippe
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: EasyViewer2 Crash on File Open

Post by TomHat »

Hello,

A fix would be to try and edit the fog machine's SSL file to give it a light beam if it doesn't yet have one.
In order to fix the "open last saved file" crash, you can just delete the file named _global.ini located near the .exe file in your install folder.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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