Hi
Really need your help.
I am using the latest Daslight updated software ( version security 22 2106). I am using windows 10
I have created my fixture library and all is working great in Daslight.
But when I open the 3D visualizer, I don't see the fixtures: it says "Failed to load the model:/fixtures......."
I would be much grateful if you would help me use the 3D visualizer
Kind regards
Prakash
3D visualiser do not recognize my fixtures
Re: 3D visualiser do not recognize my fixtures
Hey Prakash,
Could you please send me your fixture library so we can look into it and find out what the problem is ?
Regards,
Could you please send me your fixture library so we can look into it and find out what the problem is ?
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: 3D visualiser do not recognize my fixtures
Email sent to you. Thanks in advance.