(3D-1213-005) - 3D window flickers/flashes

Real-time 3D simulation

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PolDavril
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(3D-1213-005) - 3D window flickers/flashes

Postby PolDavril » Wed Feb 01, 2017 4:41 pm

Benno,

I open a new topic about the flickering/flashing issue, for a better follow-up.
(Issue already posted in viewtopic.php?f=8&t=3089).

There is flickering/flashing when there are light beams.
Without any beams on, it seems to stay normal.
Here are the screen copy at that moment.

Daslight-3D-1213-005_Flicker.jpg
Daslight-3D-1213-005_Flicker.jpg (13.32 KiB) Viewed 624 times


Pol
Pol Davril
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Version May 15 2017

Benno
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Re: (3D-1213-005) - 3D window flickers/flashes

Postby Benno » Thu Feb 02, 2017 11:47 am

Hi Pol, strange we can't reproduce any flickering/flashing when testing here. The developers have passed on the video you sent of the problem.

Just to check you have the latest drivers for your graphics card?
support.amd.com/en-us/download

Would you be able to download and install ESA2 using the link below? If you copy the EasyView2.exe folder from Daslight 4 to ESA2 you could test to see if you get the same flicker problem.
storage.googleapis.com/nicolaudie-eu-software/Release/ESA2Beta.exe

Also are you using a desktop PC with a dedicated graphics card or is built into the chip? If dedicated are you able to swap to use the on board graphics just as a test to see if you still have the same problem with the 3D?
Benno
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PolDavril
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Re: (3D-1213-005) - 3D window flickers/flashes

Postby PolDavril » Thu Feb 02, 2017 2:39 pm

Hi Benno,

ESA2 has been installed but EasyView2 does not run. It crashes at startup.
In comparison to the package Daslight4 Dec 22, this EasyView2 version in ESA2 contains less files (no qt5*.dll files, only qtDasword.dll and qtOem.dll).

Daslight-3D-1213-005_FlickerTestESA.jpg
Daslight-3D-1213-005_FlickerTestESA.jpg (144.77 KiB) Viewed 610 times


I'm using a laptop computer with all built-in. Windows 8.1.

EasyView runs fine with DVC3. Other 3D visualisers work fine too on this computer.
Pol Davril
Stage Manager & Technician
Volunteer Daslight 4 software tester
Version May 15 2017

PolDavril
Posts: 365
Joined: Tue Nov 17, 2015 6:48 pm
Operating System: Windows
Location: Belgium
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Re: (3D-1213-005) - 3D window flickers/flashes

Postby PolDavril » Thu Feb 02, 2017 3:29 pm

Basic information about this computer.

Daslight-MyComputerConfig.jpg
Daslight-MyComputerConfig.jpg (39.46 KiB) Viewed 606 times
Pol Davril
Stage Manager & Technician
Volunteer Daslight 4 software tester
Version May 15 2017

PolDavril
Posts: 365
Joined: Tue Nov 17, 2015 6:48 pm
Operating System: Windows
Location: Belgium
Contact:

Re: (3D-1213-005) - 3D window flickers/flashes

Postby PolDavril » Thu Feb 02, 2017 4:44 pm

Hi,

Here is some more information.
The EV2 bundled with ESA2 official (not beta) works fine with Daslight4 and does not flash (even with more fixtures). :D

Daslight-3D-1213-005_FlickerTestESAofficial2.jpg
Daslight-3D-1213-005_FlickerTestESAofficial2.jpg (118.21 KiB) Viewed 604 times


EV2 version is 0.6 build 6288 2nd february 2016.
Daslight4 version Dec 22 2016.

Obviously, newer versions do not work properly.

Hope this helps.

Pol
Pol Davril
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Volunteer Daslight 4 software tester
Version May 15 2017

Benno
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Re: (3D-1213-005) - 3D window flickers/flashes

Postby Benno » Fri Feb 03, 2017 10:50 am

Hi Pol, thanks for the further information, I have passed the details onto the Easy View developers. They might need to log on with TeamViewer at some point as we have not been able to reproduce this here, I will PM you directly if this is the case.

ESA2 has been installed but EasyView2 does not run. It crashes at startup.
Just to confirm, the EV2 included with the latest ESA2 Beta (31.01.17) crashes on start-up when freshly installed or after you copied the EV2 from the latest Daslight 4?
Benno

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Re: (3D-1213-005) - 3D window flickers/flashes

Postby PolDavril » Fri Feb 03, 2017 11:16 am

Hi Benno,

EV2 (version 0.8 7782) crashes in both cases : in ESA2 beta and when it is copied to Daslight4.
It crashes in standalone also.
An error prevents from sending the crash report.

Daslight-3D-1213-005_Crash_Report.jpg
Daslight-3D-1213-005_Crash_Report.jpg (22.22 KiB) Viewed 598 times


EV2 (version 0.6 6288) runs fine in ESA2 official and when it is copied to Daslight4.

Pol
Pol Davril
Stage Manager & Technician
Volunteer Daslight 4 software tester
Version May 15 2017

PolDavril
Posts: 365
Joined: Tue Nov 17, 2015 6:48 pm
Operating System: Windows
Location: Belgium
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Re: (3D-1213-005) - 3D window flickers/flashes

Postby PolDavril » Wed Feb 08, 2017 9:48 am

Hi Benno,

Are there news about EV2 problems and crash ?
I hope this will be fixed before the next Daslight4 beta is release. Otherwise, the 3D Visualizer may become unusable in Daslight, unless an older version of EV2 is included in the package.
Pol Davril
Stage Manager & Technician
Volunteer Daslight 4 software tester
Version May 15 2017

Benno
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Re: (3D-1213-005) - 3D window flickers/flashes

Postby Benno » Wed Feb 08, 2017 11:41 am

Hi Pol, No further news as present unfortunately. We don't release a new EV2 Beta with every Daslight 4 Beta but the Developers are looking it the problem and hope to have a fix for the next scheduled EV2 Beta. As soon as we have more information we will let you know. Kind regards
Benno

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PolDavril
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Joined: Tue Nov 17, 2015 6:48 pm
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Re: (3D-1213-005) - 3D window flickers/flashes

Postby PolDavril » Thu Feb 09, 2017 7:36 am

Hi Benno,

Here is some more information about the EV2 crash (version 0.8 build 7782).
It crashes the same way when run from ESA2 beta, Daslight4 and when run in standalone.

-----------------------------------------------------------------------------------------
Problem signature:
Problem Event Name: APPCRASH
Application Name: EasyView2.exe
Application Version: 17.126.7782.108
Application Timestamp: 588a19e6
Fault Module Name: StackHash_81e3
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000041d
Exception Offset: PCH_86_FROM_atioglxx+0x002879FE
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1036
Additional Information 1: 81e3
Additional Information 2: 81e3ddbf659bc5cfc342c245aeea9b7c
Additional Information 3: f6e2
Additional Information 4: f6e23cbc885bdc6109eecb30279dfb67
-----------------------------------------------------------------------------------------
Pol Davril
Stage Manager & Technician
Volunteer Daslight 4 software tester
Version May 15 2017

Benno
Posts: 403
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Re: (3D-1213-005) - 3D window flickers/flashes

Postby Benno » Thu Feb 09, 2017 8:26 am

Hi Pol, thanks for the information, I will pass this on right now. Kind regards
Benno

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