DVC2 cannot find interface

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djkrys
Posts: 1
Joined: Fri Mar 26, 2021 2:23 pm
Operating System: Windows

DVC2 cannot find interface

Post by djkrys » Fri Mar 26, 2021 2:28 pm

Ive been trying to get my Daslight STUDI-5C controller to work on an old 32bit Windows 7 machine but DVC2 will not recognise the controller.
I have installed the latest version of DVC2 from your website and tools.exe says
STUDI-5C Firmware:1.36 Serial Number:562176220 Product Code:141
However I only have 2 tabs, an "interface tab" & a "test" tab, there is no way to update the firmware but tools finds the interface and comunicates with it.
Why is DVC2 saying "interface not detected".

TomHat
Posts: 1366
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC2 cannot find interface

Post by TomHat » Mon Mar 29, 2021 8:49 am

Hello,

This sounds strange. Please open a ticket here :

https://store.daslight.com/en/support

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

elijahnelson
Posts: 1
Joined: Tue Oct 03, 2023 4:51 am
Operating System: Windows

Re: DVC2 cannot find interface

Post by elijahnelson » Tue Oct 03, 2023 6:38 am

Compatibility Mode:

Right-click on the DVC2 software executable file and select "Properties."
Go to the "Compatibility" tab and try running the software in compatibility mode for an older Windows version (e.g., Windows XP).
Click "Apply" and then try launching the software again.

mapquest

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