Troubels with DVCG

bksound · Post by **bksound** » Thu Feb 02, 2012 1:58 pm

Hello,

Within 2 months i have to create a lightshow with some LED pars & Moving Heads. I'm using a daslight controller (DVCG 4411012).
When i try it, the program DVC2 won't recognize my harware. Also tools.exe doesn't recognize anything!

Sorry for my English! Hope you guys can help us!

Kind regards,
Benjamin

Post by **simonB** » Fri Feb 03, 2012 5:37 pm

Make sure you're not using a 64 bit operating system. This interface only works with 32 bit operating systems.

bksound · Post by **bksound** » Sat Feb 04, 2012 11:57 am

Thanks for the quick answer but i'm using a 32-bit system of vista!
What else can this be?

Post by **simonB** » Mon Feb 06, 2012 12:31 pm

I've checked your serial number. Your interface is not a DVC2 interface, therefore it is not compatible with DVC2. Please download DVC and let me know if it doesn't work.

bksound · Post by **bksound** » Wed Feb 08, 2012 1:11 pm

I tried it with 2 different computers. One with vista and the other with XP. None of both are detecting the interface?!

Kind regards,
Benjamin

Post by **simonB** » Thu Feb 09, 2012 2:49 pm

you tried with DVC1?

bksound · Post by **bksound** » Sun Feb 12, 2012 8:24 pm

I tried it but the drivers don't seem to be found...

Post by **simonB** » Fri Mar 09, 2012 10:26 am

It seems like the problem must be with your computer of DMX interface.

Please send me an e-mail with a description of the problem and I will send you information on repair costs.