Hello, I have a DVC1 Gold and old interface, driver in Win10 32bit install well, Hardware tool of DVC2 detect the interface and I can make a firmware update, but when I open de DVC1 software ... "interface no detected", running as administrator same effect.
help! regards!
Problem with DVC1 Gold Interface Win10/7/XP
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sincrodigital
- Posts: 1
- Joined: Tue Jul 05, 2022 2:52 pm
- Operating System: Windows
Re: Problem with DVC1 Gold Interface Win10/7/XP
Hello,
Sadly our DVC1 solution isn't supported anymore. Still, please contact our customer via ticket here :
https://store.daslight.com/en/support
They might still be able to help.
Best regards,
Sadly our DVC1 solution isn't supported anymore. Still, please contact our customer via ticket here :
https://store.daslight.com/en/support
They might still be able to help.
Best regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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clarkleblanc
- Posts: 1
- Joined: Tue Sep 13, 2022 4:32 am
- Operating System: Mac OS X
Re: Problem with DVC1 Gold Interface Win10/7/XP
Is there any way to get in touch? I am in another country. And they don't support my language.
lolbeans
lolbeans
Re: Problem with DVC1 Gold Interface Win10/7/XP
All languages are accepted from this page. Our support team uses translators for situations like yours.
Regards,
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500