Problem with DVC1 Gold Interface Win10/7/XP

Previous Daslight interfaces that work with DVC1/DVC2 only : DVC 512, DVC512 GOLD, DVC 100 BASIC, DVS 3D, DVC2 ECO

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sincrodigital
Posts: 1
Joined: Tue Jul 05, 2022 2:52 pm
Operating System: Windows

Problem with DVC1 Gold Interface Win10/7/XP

Postby sincrodigital » Tue Jul 05, 2022 8:20 pm

Hello, I have a DVC1 Gold and old interface, driver in Win10 32bit install well, Hardware tool of DVC2 detect the interface and I can make a firmware update, but when I open de DVC1 software ... "interface no detected", running as administrator same effect.

help! regards!

TomHat
Posts: 1210
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Problem with DVC1 Gold Interface Win10/7/XP

Postby TomHat » Thu Jul 07, 2022 9:03 am

Hello,

Sadly our DVC1 solution isn't supported anymore. Still, please contact our customer via ticket here :

https://store.daslight.com/en/support

They might still be able to help.

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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