Bug during update

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gerhard1a
Posts: 4
Joined: Wed May 17, 2023 8:22 am
Operating System: Windows

Bug during update

Post by gerhard1a »

Windows 10
Daslight Version 5.0.1 Build 23.406.0.17
Error during update
When I click YES (There is a new version ...) this message appears immediately: Unable to save the file % 1: % 2.
After click on OK there is a window with an empty progress bar and a cancel button. It seems it would never end and afterwards - when I click on cancel it crashes.
juls
Posts: 322
Joined: Wed Jun 22, 2022 8:48 am

Re: Bug during update

Post by juls »

Yes,
There is a problem to download the update with windows.
You can download directly here :

https://eu-software.n-g.co/Release/Daslight5.exe

Regards
gerhard1a
Posts: 4
Joined: Wed May 17, 2023 8:22 am
Operating System: Windows

Re: Bug during update

Post by gerhard1a »

Thanks - this worked

Regards
TvBW
Posts: 1
Joined: Thu Feb 02, 2023 1:02 pm
Operating System: Windows

Re: Bug during update

Post by TvBW »

Thanks :-)
klauslein
Posts: 74
Joined: Mon Apr 03, 2023 5:01 pm
Operating System: Windows
Location: Büro
Contact:

Re: Bug during update

Post by klauslein »

Hello, I had exactly the same problem. And so it has come to multiple installations. But now the other installations can not be uninstalled or removed via the control panel! Can you help? see photo! there is another bug. I can open Daslight 5 multiple times. this should also be locked, so that only one instance runs on the computer at a time. Because of this there was also already problem.
Greetings Klaus
Attachments
Daslight 5 Systemsteuerung.JPG
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mlabtxeci
Posts: 1
Joined: Thu Dec 07, 2023 3:50 am
Operating System: Mac OS X

Re: Bug during update

Post by mlabtxeci »

I also encountered the same problem as you. I have downloaded Daslight 5 many times but cannot delete itcoreball :(
Raphael_Nicolaudie
Posts: 60
Joined: Tue Jun 21, 2022 7:51 am
Operating System: Windows

Re: Bug during update

Post by Raphael_Nicolaudie »

Hello,
We are aware of this, when updating the software there is an issue with the deinstallation tool we are using that does not delete the previous entry in the windows registry.
Sorry about that, we hope this will be fixed soon.
Daslight Support
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