Firmware Update

The new upgradable interface. Ships with 128 channels and can be upgraded to 512 channels, FULL mode and other software via DmxSoft.com

Moderators: Ksel, P-Low, TomHat, simonB

AxelF
Posts: 1
Joined: Wed Oct 26, 2016 12:18 pm
Operating System: Windows

Firmware Update

Postby AxelF » Sun Aug 01, 2021 12:42 pm

Hi there,

i have a big problem, which sadly happens before a live gig with my band, so that we actually could not use the software at that evening. It works a couple of days before, but know Daslight forces me to make a firmware update, which is not possible as the hardware manager says that there is no internet connection (which is wrong, as all other software with internet connection is working). The problem is, that the software is now running in demo mode. So I am stuck in the middle of nowhere. Any help is appreciated.

Best regards
Axel

TomHat
Posts: 1072
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Firmware Update

Postby TomHat » Tue Aug 03, 2021 6:28 am

Hello,

Please download and install the very latest version of Dalsight4 available on our website. The first time you start Hardware Manager, you might get a message box asking if you want to grant internet access to this software. It's important that you accept this.

Let us know if this fixed your issue.

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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