Daslight4 - What's going on

The previous Daslight version

Moderators: TomHat, simonB

s.broeer
Posts: 381
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Daslight4 - What's going on

Post by s.broeer »

Hello everybody,

I don't know if I'm the only Daslight4 User who's thinking about the actually situation with this software ...

- I've send some mails with crash reports within the last weeks and don't get any answer or response.
- There are no updates published with bugfixes or improvements for the Windows and/or Mac Version since a long time.
- The response to topics at this forum is, let us say "poor".
- There are no information available about the next version of Daslight. Not at this forum, not at the website.

So ... for me it looks like Daslight is fall into a deep deep sleep
Let there be light ...
Stephan
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Daslight4 - What's going on

Post by TomHat »

Hello,

We're sad to read about your disapointement in our support service.

As of today there has been no information disclosed on a new major version of our software. Any forum topic you may find on this subject has been created and fed by our dear users looking forward to a bunch of new features. Be assured that this kind of information, should there be any, would be released at the appropriate time.

I seem to recall answering your latest email dated Feb 24th, and thanking you for the report. Was there any more that I could've missed ? We will be releasing a new version in the coming days fixing some hardware issues (among others) and another one soon after that.

Always good to get feedback from our Daslight users ! We grow from it.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
s.broeer
Posts: 381
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Daslight4 - What's going on

Post by s.broeer »

Hello,

thanks for your request to my post.

I send several mails directly from Daslight when the program crashed.
All crashes appears when I create a Pixel- or Matrix Effect on my Eurolite LED B-40 Laser Effect (22 Channel mode) or on my Stairville Beam Ball Quad 100 LED (49 Channel mode). To all this reports I didn't get any response.

Greetings,
Stephan
Let there be light ...
Stephan
droiddk
Posts: 3
Joined: Fri Sep 11, 2020 6:01 pm
Operating System: Windows

Re: Daslight4 - What's going on

Post by droiddk »

TomHat wrote:Hello,
? We will be releasing a new version in the coming days fixing some hardware issues (among others)


Coming days? :lol: :lol: :lol:

Regards
s.broeer
Posts: 381
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Daslight4 - What's going on

Post by s.broeer »

Hello TomHat,

yesterday I had again two crashes in Daslight while creating scenes.
I send a report for the first crash from the upcoming dialog in Daslight. Hope you get this report.

TomHat wrote:
We will be releasing a new version in the coming days fixing some hardware issues (among others) and another one soon after that.

Are there any news on this?
Let there be light ...
Stephan
s.broeer
Posts: 381
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Daslight4 - What's going on

Post by s.broeer »

Hello Tom,

are there any news to the new version you told about a few weeks ago?

TomHat wrote:
We will be releasing a new version in the coming days fixing some hardware issues (among others) and another one soon after that.
Let there be light ...
Stephan
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Daslight4 - What's going on

Post by TomHat »

Hello,

We are currently working on releasing one today. Another version with more fixes should come soon too.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
s.broeer
Posts: 381
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Daslight4 - What's going on

Post by s.broeer »

Hello,

thanks for your feedback.
Then I come back later this evening and take a look. :wink:

Greetings ...
Let there be light ...
Stephan
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