Hello there.
The software works fine with "generic lights" but most of other real lights crash instantly when I click on them.
I'm new in to DMX programing on PC, I'm more use to physical DMX desk.
I'm runing on Windows 10 on a good laptop.
Thanks to help me
Crash when patching some light
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- Posts: 4
- Joined: Sun Mar 15, 2020 11:08 am
- Operating System: Windows
Re: Crash when patching some light
Hello,
Which version of Daslight4 are you using ? Could you please give me the name of several of the crashing profiles ?
Thank you in advance.
Best regards,
Which version of Daslight4 are you using ? Could you please give me the name of several of the crashing profiles ?
Thank you in advance.
Best regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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- Posts: 4
- Joined: Sun Mar 15, 2020 11:08 am
- Operating System: Windows
Re: Crash when patching some light
Hi
I'm curently using Daslight4 20.113.9279.1409
Unfortunately, I don't get any error message. In fact, when I'm trying to patch any light, the software just close down.
I'm curently using Daslight4 20.113.9279.1409
Unfortunately, I don't get any error message. In fact, when I'm trying to patch any light, the software just close down.
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- Posts: 4
- Joined: Sun Mar 15, 2020 11:08 am
- Operating System: Windows
Re: Crash when patching some light
OK I've just redownload the software and now it's seams that it's working perfectly fine
Re: Crash when patching some light
Hello,
Any chance your firewall might have pinned Daslight4 as a malicious software and would kill the app when it tries to access a file on the hard drive ?
In order to rule this out, could you please deactivate the firewall, restart Daslight4 and try again adding fixtures to your show ?
Regards,
Any chance your firewall might have pinned Daslight4 as a malicious software and would kill the app when it tries to access a file on the hard drive ?
In order to rule this out, could you please deactivate the firewall, restart Daslight4 and try again adding fixtures to your show ?
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
-
- Posts: 4
- Joined: Sun Mar 15, 2020 11:08 am
- Operating System: Windows
Re: Crash when patching some light
Hello
Thanks you for your quick response.
Probably when I first download the app, I forgot to accept the admin certificate.
Now it's working perfectly fine.
Regards
Thanks you for your quick response.
Probably when I first download the app, I forgot to accept the admin certificate.
Now it's working perfectly fine.
Regards