Hi
Unfortunately I can not work with your software... Every time I like to open EasyView2 – a very important feature for me – this part is crashing. When I delete then the file «lightingsoft.easyview2.sfl» (user>Library>Application Support>com.apple.sharedfilelist>com.apple.LSSharedFileList.ApplicationRecentDocuments), EasyView2 is starting up (without daslight4 open). When I load my fixtures (see screenshot), it crashes again. What could be this time the problem...?!
Thank you. Marcel
EasyView2 crash on opening
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- Posts: 5
- Joined: Sat Nov 25, 2017 9:12 pm
- Operating System: Mac OS X
EasyView2 crash on opening
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- Please allow bigger file uploads!! I had to make my screenshot smaller...
- Bildschirmfoto 2017-12-01 um 22.21.45.jpg (119.16 KiB) Viewed 4723 times
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- Posts: 5
- Joined: Sat Nov 25, 2017 9:12 pm
- Operating System: Mac OS X
Re: EasyView2 crash on opening
so, I found out why. The user needs to be Administrator. Standard User will not work. I also made a new User without a lot of other stuff in the user library. This works. Better: this worked for some time to try the software. But now, after a crash (I guess a «bad» fixture-profile was the reason), my file is damaged and I have to start from scratch... Not a nice first meeting with your peace of software, I guess...
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- Posts: 5
- Joined: Sat Nov 25, 2017 9:12 pm
- Operating System: Mac OS X
Re: EasyView2 crash on opening
Nobody here? How to save a saved state, when daslight crashed? No way?
Thank you for any help.
Marcel
Thank you for any help.
Marcel
Re: EasyView2 crash on opening
Hey,
Sorry you're having troubles using our softwares. Please know we're actively working on making it (them) better and more stable as time goes.
Please download the latest beta version available on our website. It should contain a small fix so your last working showfile is saved before writing a new show over it.
Regards,
Sorry you're having troubles using our softwares. Please know we're actively working on making it (them) better and more stable as time goes.
Please download the latest beta version available on our website. It should contain a small fix so your last working showfile is saved before writing a new show over it.
Regards,
TomHat
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Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500