Daslight4 - What's going on

The new Daslight - for PC and Mac

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s.broeer
Posts: 35
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Daslight4 - What's going on

Postby s.broeer » Mon Apr 12, 2021 1:46 pm

Hello everybody,

I don't know if I'm the only Daslight4 User who's thinking about the actually situation with this software ...

- I've send some mails with crash reports within the last weeks and don't get any answer or response.
- There are no updates published with bugfixes or improvements for the Windows and/or Mac Version since a long time.
- The response to topics at this forum is, let us say "poor".
- There are no information available about the next version of Daslight. Not at this forum, not at the website.

So ... for me it looks like Daslight is fall into a deep deep sleep
Let there be light ...
Stephan

TomHat
Posts: 1003
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Daslight4 - What's going on

Postby TomHat » Mon Apr 19, 2021 1:10 pm

Hello,

We're sad to read about your disapointement in our support service.

As of today there has been no information disclosed on a new major version of our software. Any forum topic you may find on this subject has been created and fed by our dear users looking forward to a bunch of new features. Be assured that this kind of information, should there be any, would be released at the appropriate time.

I seem to recall answering your latest email dated Feb 24th, and thanking you for the report. Was there any more that I could've missed ? We will be releasing a new version in the coming days fixing some hardware issues (among others) and another one soon after that.

Always good to get feedback from our Daslight users ! We grow from it.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

s.broeer
Posts: 35
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Daslight4 - What's going on

Postby s.broeer » Thu Apr 29, 2021 11:57 am

Hello,

thanks for your request to my post.

I send several mails directly from Daslight when the program crashed.
All crashes appears when I create a Pixel- or Matrix Effect on my Eurolite LED B-40 Laser Effect (22 Channel mode) or on my Stairville Beam Ball Quad 100 LED (49 Channel mode). To all this reports I didn't get any response.

Greetings,
Stephan
Let there be light ...
Stephan

droiddk
Posts: 1
Joined: Fri Sep 11, 2020 6:01 pm
Operating System: Windows

Re: Daslight4 - What's going on

Postby droiddk » Fri Apr 30, 2021 7:28 pm

TomHat wrote:Hello,
? We will be releasing a new version in the coming days fixing some hardware issues (among others)


Coming days? :lol: :lol: :lol:

Regards

s.broeer
Posts: 35
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Daslight4 - What's going on

Postby s.broeer » Mon May 03, 2021 10:30 am

Hello TomHat,

yesterday I had again two crashes in Daslight while creating scenes.
I send a report for the first crash from the upcoming dialog in Daslight. Hope you get this report.

TomHat wrote:
We will be releasing a new version in the coming days fixing some hardware issues (among others) and another one soon after that.

Are there any news on this?
Let there be light ...
Stephan


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