Easy remote crashes on latest version of Daslight with new dvc gold interface

Customizable interface designer with smartphone and tablet app

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maburrows251
Posts: 3
Joined: Fri Jan 13, 2017 7:09 pm
Operating System: Mac OS X

Easy remote crashes on latest version of Daslight with new dvc gold interface

Postby maburrows251 » Sun Nov 21, 2021 4:28 pm

I have recently upgraded to the new DVC gold and latest version of Daslight and have had continual issues with a delayed connection, non-responsive connection or when connected having to continually refresh easy remote to see the show controls.

I did my first gig light with this setup and experienced partial blackouts for no reason.

Does anyone have any ideas?

Equipment:
Windows 10
I5 processor
8gb ram

iPad running iOS 15

Wi-Fi setup is non internet connected and secure with no restrictions, this has worked fine on the old DVC Gold interface

TomHat
Posts: 1107
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Easy remote crashes on latest version of Daslight with new dvc gold interface

Postby TomHat » Tue Nov 23, 2021 7:28 am

Hello,

Sorry you're experiencing this issue. I'm relaying the information directly to the team in charge of supporting this app.
Thanks for your feedback.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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