buttons on display win10 vs Mac

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Drep
Posts: 1
Joined: Sat Jan 19, 2019 5:16 am
Operating System: Windows

buttons on display win10 vs Mac

Postby Drep » Sat Jan 19, 2019 5:36 am

Hi,

I am having a problem with the display using esremote on my Samsung S9 when using my laptop with win10 vs Mac.

My partner has a Mac and when I use esremote my lighting buttons are perfect. They are in columns, rows and everything fits on the screen.

I own a win 10 laptop, load the same file and when I use esremote my lighting buttons are just in 1 column (verticle). They dont all fit on the screen and i cant scroll down so I'm missing a few.

I thought I been in all the settings but I cant find anything to change this.

Is there something I'm overlooking?
Thanks!

TomHat
Posts: 624
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: buttons on display win10 vs Mac

Postby TomHat » Mon Jan 21, 2019 7:54 am

Hello,

We have never heard of such problem. Could you please send us your showfile (in a ZIP file) ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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