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Daslight 3 Beta Apr 6 2016 crashed

Posted: Mon Apr 18, 2016 1:42 pm
by Jan09
On Saturday i had a show with Daslight 3 Beta Apr 6 2016, the DVC fun Interface, a Touchscreen and Midi controllers. After about 5 hours the software crashed and closed. I opend the software again and started the Easy remote app, it crashed again. After that i worked without the remote app, but it crashed agin after about half a hour. I couldnĀ“t send a bug report, because i was offline.

Re: Daslight 3 Beta Apr 6 2016 crashed

Posted: Mon Apr 18, 2016 3:45 pm
by Benno
Hi Jan09,

Sorry to hear about the software crashing. We haven't had any reports of problems with the new Beta. It would help if you could run the same show to see if the problem happens again and send a bug report if you can.

If you carry on having the same problem we can investigate by testing your showfile here in the office.

Hoep that helps.

Re: Daslight 3 Beta Apr 6 2016 crashed

Posted: Tue Apr 19, 2016 7:25 am
by Jan09
I don't have time to test the software for hours. The next show is next month, but offline again. Is it possible to send a bug report later when you are online again?

Re: Daslight 3 Beta Apr 6 2016 crashed

Posted: Tue Apr 19, 2016 10:06 am
by Benno
No problem if you check your crashes folder hopefully the crash report is saved and you can PM it over to me. I can then pass it on to the developers to look at. If you could give me more specifics regarding what scenes you were playing and how you was controlling the show at the time of crash that would help. Kind regards

Re: Daslight 3 Beta Apr 6 2016 crashed

Posted: Tue Apr 19, 2016 3:25 pm
by Jan09
The crashes folders are all empty

Re: Daslight 3 Beta Apr 6 2016 crashed

Posted: Wed Apr 20, 2016 7:27 am
by Benno
Thanks for the info, seems like there may be a problem with the crash reports being saved. Our engineers are looking into the problem.

Regarding the actual crash, please me know if you have any more details or it happens again so we can investigate further.

Kind regards

Re: Daslight 3 Beta Apr 6 2016 crashed

Posted: Fri May 13, 2016 4:22 pm
by Jan09
Tomorrow i will have the next show. If there is a crash i will try to save the crahs logs.
Is there a newer version then the Beta Apr 6 2016 which i can use with the DVC Fun ?

Re: Daslight 3 Beta Apr 6 2016 crashed

Posted: Wed May 18, 2016 10:31 am
by Benno
Beta Apr 6 2016 is the latest version of DVC3