Controller doesn't start

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complynx
Posts: 1
Joined: Tue Dec 22, 2020 4:50 pm
Operating System: Windows

Controller doesn't start

Postby complynx » Tue Dec 22, 2020 4:57 pm

I have a GZM(ish) controller, and I had it working for long, and now it died one of a sudden.
I can't boot it into normal nor bootloader mode.
As you can see on the attached image, it has power LED lightened and all others just faintly glowing
Checked USB port and chord

Can anybody provide any support on how to fix it?
photo_2020-12-22_19-55-14.jpg
photo_2020-12-22_19-55-14.jpg (117.51 KiB) Viewed 328 times

TomHat
Posts: 959
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Controller doesn't start

Postby TomHat » Wed Dec 23, 2020 9:53 am

Hello,

Please contact our support team here : https://store.daslight.com/en/support

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

killer_keks11
Posts: 1
Joined: Sun Jan 10, 2021 11:21 am
Operating System: Windows

Re: Controller doesn't start

Postby killer_keks11 » Sun Jan 10, 2021 11:23 am

I have the same issue with my DVC4 GZM.
I would be interested to know if the problem could be solved. Especially how.

P-Low
Posts: 61
Joined: Wed Feb 27, 2019 9:53 am
Location: Brighton
Contact:

Re: Controller doesn't start

Postby P-Low » Mon Jan 11, 2021 12:11 pm

Hello

For all instances of this scenario, we need each user to contact our tech support team to verify your interface. Please contact our support team here : https://store.daslight.com/en/support

Kind Regards
Daslight Technical Support


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