Error New DVC4 Gold - Ports

512 In, 512 out or 2x512 out. Stand Alone memory (512 out)

Moderators: TomHat, simonB

felipe777
Posts: 5
Joined: Thu Jul 07, 2022 4:06 pm
Operating System: Windows

Error New DVC4 Gold - Ports

Post by felipe777 »

Hello,

I recently purchased this device and have had many hardware observations. the last one I found and that bothers me, are the dry ports. When configuring them in Daslight4, edit scenes, only 1 to 9 works, but when you want to configure from 10 to 16, it does not allow you to configure it by unchecking the options box.

Please notify this small inconvenience.

Greetings and thanks.

Note: I have verified in the Hardware Manager section and the ports when touched, these do work. This is why the problem must be Software.
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Error New DVC4 Gold - Ports

Post by TomHat »

Hello,

Thank you for your message. I have acknowledged the email you also sent about this very issue.
In order to keep this conversation in one thread, I'm going to close this topic.

Best regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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