Anyone else having problems registering their dvc golds

[Kyrvis]

I recently bought the new dvc gold interface and daslight won't recognise the device when I plug it in. My old dvc fun still works fine. I've reinstalled it multiple times and am still having the same issue. Am I the only one or are other people having this issue too?

[TomHat]

Hello,

In order to get assistance on your device registration, you need to contact customer service via ticket from this page :
https://store.daslight.com/en/support

Regards,