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Dvc4 gzm

Posted: Tue Jan 26, 2021 6:28 pm
by Davidhomes
The console Leds lights are dim and it's not connecting to pc anymore...
Please I really need your help.. it's my source of income...
This happened after I connected the module to the latest pc software... Since then the console has stopped working

Re: Dvc4 gzm

Posted: Tue Jan 26, 2021 7:05 pm
by Davidhomes
Please I really need your help

Re: Dvc4 gzm

Posted: Wed Jan 27, 2021 7:45 am
by TomHat
Hello,
Please report immediately this issue to our support team via our ticket system on our website.
Here : https://store.daslight.com/en/support

Best regards,

Re: Dvc4 gzm

Posted: Fri May 28, 2021 8:48 am
by tripery_none
Davidhomes wrote:The console Leds lights are dim and it's not connecting to pc anymore...
Please I really need your help.. it's my source of income...
This happened after I connected the module to the latest pc software... Since then the console has stopped working

Hi everyone, a friend of mine bought this used interface and has the same problem, is it possible to solve?

Re: Dvc4 gzm

Posted: Mon May 31, 2021 6:28 am
by TomHat
Hello,
Anyone who gets this issue should contact customer service via the form on Daslight's website.

Best regards,