SIUDI 9B Interface not detected

512 In, 512 out or 2x512 out. Stand Alone memory (512 out)

Moderators: TomHat, simonB

Adrian
Posts: 1
Joined: Fri Nov 13, 2020 2:25 pm
Operating System: Windows

SIUDI 9B Interface not detected

Post by Adrian »

Hi all.

My SIUDI 9B Interface is not detected. Programs and driver installed without any errors, but interface is not detected on any of the PC's.
Only the power LED lights up...the LED_DMX is lights up very weakly.
I hope you can help me.

Thank a lot. Have a nice Weekend and stay healthy.

Regards
Adrian
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: SIUDI 9B Interface not detected

Post by TomHat »

Hello,

Please contact the support team using the tickets system on our website :
https://store.daslight.com/en/support

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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