Daslight 4 closes randomly

512 In, 512 out or 2x512 out. Stand Alone memory (512 out)

Moderators: TomHat, simonB

therealcraiglester
Posts: 1
Joined: Mon Oct 23, 2017 8:05 am
Operating System: Windows

Daslight 4 closes randomly

Post by therealcraiglester »

Hi, I hope someone can help :-)
I am currently using the DVC Gold with Daslight 4 on a windows 10 PC long side Sonar Platinum
During a live show, the Daslight software randomly shuts down and locks all the lights up on the scene it crashed on.
It takes a while again before i can reopen Daslight.
We are running 16 ADJ Par Cans and 4 Equnox Fusion 50 Moving Heads.
All lights are linked together, each having their own DMX address.
The Pc has a AMD A10-6700 Processor with 16GB Ram
I hope someone can help as im completely lost as to why it keeps closing down
Thanks
Craig
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Daslight 4 closes randomly

Post by TomHat »

Hey,

Are you using the latest Daslight4 (beta) version available on our website ?
If not, please download it here : https://www.daslight.com/fr/download.htm

Also, could you please send me your showfile, so I can try and figure out what the problem could be ?

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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