New DVC4 gold 2021 - Error firmware file

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binox
Posts: 31
Joined: Fri May 15, 2009 5:03 pm
Operating System: Windows
Location: ITALY

New DVC4 gold 2021 - Error firmware file

Postby binox » Sat Apr 02, 2022 2:42 pm

Hi. Using the last version of Daslight sofware (mar 01 2022 22.301.9580.1481), When I launch the hardware manager appears this message " Some firmware updates may fail". After, in Hardware Manager window, in the voices " New firmware Version" and " new firmware compilation date " is written "Error in firmware file" so I can not upgrade the interface to last firmware v.3

Device type SIUDI 11A - DVD GOLD -

Thanks
MoBo Asus TUF Z390-PLUS - cpu Intel i7 8700K - ram 16Gb DDR4 - video card geForce GTX 970

TomHat
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Location: France
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Re: New DVC4 gold 2021 - Error firmware file

Postby TomHat » Tue Apr 05, 2022 6:57 am

Hello,

Indeed, this seems to be an issue... We will fix that.

You can find the latest hardware Manager here :
WIN : https://eu-tools.n-g.co/Release/HardwareManager.exe
MAC : https://eu-tools.n-g.co/Release/HardwareManager.dmg

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

binox
Posts: 31
Joined: Fri May 15, 2009 5:03 pm
Operating System: Windows
Location: ITALY

Re: New DVC4 gold 2021 - Error firmware file

Postby binox » Sun Apr 10, 2022 4:18 pm

Thanks. Now it work, no error.
MoBo Asus TUF Z390-PLUS - cpu Intel i7 8700K - ram 16Gb DDR4 - video card geForce GTX 970

beathousepro
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Location: North Carolina, USA
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Re: New DVC4 gold 2021 - Error firmware file

Postby beathousepro » Fri May 06, 2022 11:37 pm

Having the same issue. So using that firmware manager is the solution?

binox
Posts: 31
Joined: Fri May 15, 2009 5:03 pm
Operating System: Windows
Location: ITALY

Re: New DVC4 gold 2021 - Error firmware file

Postby binox » Sat May 07, 2022 11:48 am

It is necessary to replace the hardware manager of the beta version with the one indicated in the link. there will be no more errors. but the firmware remains version 2.0
MoBo Asus TUF Z390-PLUS - cpu Intel i7 8700K - ram 16Gb DDR4 - video card geForce GTX 970


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