Dvc4 gzm

512 In, 512 out or 2x512 out. Stand Alone memory (512 out)

Moderators: Ksel, P-Low, TomHat, simonB

Davidhomes
Posts: 4
Joined: Tue Jan 26, 2021 6:10 pm
Operating System: Windows

Dvc4 gzm

Postby Davidhomes » Tue Jan 26, 2021 6:28 pm

The console Leds lights are dim and it's not connecting to pc anymore...
Please I really need your help.. it's my source of income...
This happened after I connected the module to the latest pc software... Since then the console has stopped working
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Davidhomes
Posts: 4
Joined: Tue Jan 26, 2021 6:10 pm
Operating System: Windows

Re: Dvc4 gzm

Postby Davidhomes » Tue Jan 26, 2021 7:05 pm

Please I really need your help

TomHat
Posts: 1021
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Dvc4 gzm

Postby TomHat » Wed Jan 27, 2021 7:45 am

Hello,
Please report immediately this issue to our support team via our ticket system on our website.
Here : https://store.daslight.com/en/support

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

tripery_none
Posts: 1
Joined: Fri May 28, 2021 8:40 am
Operating System: Windows

Re: Dvc4 gzm

Postby tripery_none » Fri May 28, 2021 8:48 am

Davidhomes wrote:The console Leds lights are dim and it's not connecting to pc anymore...
Please I really need your help.. it's my source of income...
This happened after I connected the module to the latest pc software... Since then the console has stopped working

Hi everyone, a friend of mine bought this used interface and has the same problem, is it possible to solve?

TomHat
Posts: 1021
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Dvc4 gzm

Postby TomHat » Mon May 31, 2021 6:28 am

Hello,
Anyone who gets this issue should contact customer service via the form on Daslight's website.

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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