Search found 1375 matches

by TomHat
Tue Apr 02, 2024 9:29 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC GOLD UDP Triggering
Replies: 5
Views: 1929

Re: DVC GOLD UDP Triggering

Hello,

Sorry for the late reply.
Here is the document you need : https://eu-litterature.n-g.co/Release/s ... ontrol.pdf.

Hope this helps.

Best regards,
by TomHat
Tue Apr 02, 2024 9:15 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC Gold not outputting on all XLR ports.
Replies: 2
Views: 2578

Re: DVC Gold not outputting on all XLR ports.

Hello everyone,

Sorry for the late reply. To clarify :
- In LIVE mode, every universe output corresponds to 512 channels.
- In StandAlone mode, every DIFFERENT universe corresponds to 512 channels.

Sorry for the lack of clarity on this part.

Best regards,
by TomHat
Tue Apr 02, 2024 9:12 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC Gold Start mode
Replies: 2
Views: 1009

Re: DVC Gold Start mode

Hello,

The device always starts in StandAlone mode. You can then open it with a software, immediately putting it in LIVE mode.

Hope this helps.

Regards,
by TomHat
Tue Apr 02, 2024 9:11 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC Gold Mode selection
Replies: 1
Views: 953

Re: DVC Gold Mode selection

Hello,

No, there is no such feature.

Regards,
by TomHat
Thu Mar 28, 2024 7:56 am
Forum: Virtual Controller 2
Topic: DVC 2 interface not detected
Replies: 3
Views: 14418

Re: DVC 2 interface not detected

Hello,

This device is simply too old and is no longer supported by our softwares.
Please contact our customer service here for more info :
https://store.daslight.com/en/support

Regards,
by TomHat
Thu Mar 28, 2024 7:51 am
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: DVC4 GZM flashing "OFF"
Replies: 3
Views: 14719

Re: DVC4 GZM flashing "OFF"

Hello,

Same answer. Please contact customer support for hardware issues.

Regards,
by TomHat
Thu Mar 28, 2024 7:50 am
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: File will not open in Daslight 4
Replies: 1
Views: 2671

Re: File will not open in Daslight 4

Hello,

Which version of Daslight4 are you using ?
It works just fine when I try to open it.
Maybe you're trying to open the wrong project. Have you tried opening the file via a drag-drop onto the Daslight4 window ?

Regards,
by TomHat
Thu Mar 28, 2024 7:45 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Standalone working, but not with software
Replies: 1
Views: 1302

Re: Standalone working, but not with software

Hello,

Which software and which interface model are you using ? Could it be that your issue is just with a general dimmer pushed down to 0 ?

Regards,
by TomHat
Wed Mar 20, 2024 2:41 pm
Forum: Daslight 4
Topic: CHANGEMENT DE PROG.
Replies: 2
Views: 1865

Re: CHANGEMENT DE PROG.

Bonjour,

Une solution serait peut-être d'écrire un show NOIR dans votre interface DMX, de façon à ce que lorsque vous charges un nouveau show, vous puissiez débrancher votre interface DMX et la forcer au NOIR en attendant le chargement de votre show.

Cordialement,
by TomHat
Tue Jan 16, 2024 2:42 pm
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: DVC3 GZM not detected in Daslight
Replies: 3
Views: 12097

Re: DVC3 GZM not detected in Daslight

Hello,

For such issues it's best you contact our client service here :
https://store.daslight.com/en/support

Regards,
by TomHat
Tue Jan 16, 2024 2:41 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Kontaktansteuerung DVC Gold / Daslight 5
Replies: 5
Views: 8935

Re: Kontaktansteuerung DVC Gold / Daslight 5

Hello,

This should be fixed in next version. Thank you for reporting.

Regards,
by TomHat
Fri Dec 22, 2023 9:02 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Weird move FX behaviour in stand alone
Replies: 5
Views: 12701

Re: Weird move FX behaviour in stand alone

No, it's a LIVE setting.

Regards,
by TomHat
Tue Dec 19, 2023 2:43 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Weird move FX behaviour in stand alone
Replies: 5
Views: 12701

Re: Weird move FX behaviour in stand alone

Hello,

The issue you're experiencing might be linked with the fact that your scenes in LIVE have a speed modifier of x0.24, so they go in LIVE a lot slower than they would in Stand Alone mode.

Regards,
by TomHat
Tue Dec 19, 2023 8:18 am
Forum: Daslight 4
Topic: Fixture not reacting to master dimmer
Replies: 2
Views: 7293

Re: Fixture not reacting to master dimmer

Hello, Sorry for the late reply. Have you taken a look at the CHANNEL SETTINGS section ? It's the part of the software that allows you to define which channels can fade and/or act as Dimmer for your fixtures. In the PATCH section, click on this button to switch from the Patch GRID view to the LIST v...
by TomHat
Tue Dec 19, 2023 8:11 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Weird move FX behaviour in stand alone
Replies: 5
Views: 12701

Re: Weird move FX behaviour in stand alone

Hello,

Could you please send your showfile (in a zip archive) in your next reply so I can take a look at the issue ?

Regards,